The Accounts Receivable Team Lead reduces the days of sales outstanding and reduces receivables on a company wide basis.
Principle Duties:
Assigned limited number of National/large volume website accounts
Assist with submission of accounts to an outside collection agency (misc. accounts)
Assist with mentoring and training new collection analysts in department
Assist other collectors within department on their 90+ past due accounts
Attend meetings/conference calls regarding account issues
Create and maintain Accounts Receivable documentation (i.e. customer notes, update training materials)
Assist with weekly and monthly reporting
Assist with cash application offsets
Review new account activity for billing accuracy
Work closely with Service Center Managers and Account Managers
Continuously improve processes
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