Customer Profile Analyst

Customer Profile Analysts are responsible for entering and auditing customer profile information with accuracy and correctness.

• Setting up, deactivating, and maintaining Customer Profile Information
• Entering discounts, accessorials, and fuel surcharge in Customer Profile Information
• Maintaining and updating Customer Exception Sheet
• Auditing and printing Customer Exception Sheet and sending to Account Managers
• Assisting Account Managers and Customers with changes to Customer Profile Information
• Maintaining Weekly Logs of completed Customer Profile Information
• Promptly responding to all external and internal customer inquiries via phone or e-mail
  
  

• Possess good written and oral communication skills
• Strong attention to detail and processes
• Ability to work in a fast-paced environment
• Legally eligible to work in the United States
• Must be at least 18 years of age
• Fluent in English

• Stable and growing organization
• Competitive weekly pay
• Professional, positive and people-centered work environment
• Fast-paced work environment
• Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
• Paid holidays (8); paid vacation and personal days

data entry, billing, data entry and billing, clerical, data entry skills, fast paced environment, family, culture, administrative