A Help Desk Intern is a student employee that assists the Help Desk Team and provides quality technology support under the direct supervision of the Help Desk Supervisor.
Responsibilities
Assists the Help Desk Team to deliver technology support
Assist with the deployment of new equipment
Assist with software installs
Assist in collecting information for the equipment inventory
Goals of the Internship:
Learn some of the many facets of Information Services and Technology
Hands on learning experience in the technology arena
Learn how to work with different types of personalities
Qualifications
Experience with IT fundamentals such as computer hardware troubleshooting and computer network knowledge
Ability to work in both a team environment and independently
Time Management
Analytical skills, the ability to solve problems that may come up during a typical work day
Strong written and verbal communication skills
Strong interpersonal skills with end users, customers, and management
Ability to communicate IT terminology to someone that does not understand technical terms
Must be pursuing a degree or certificates in a computer related field
Benefits
Stable and growing organization
Competitive weekly pay
Professional, positive and people-centered work environment
Fast-paced work environment
Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
Paid holidays (8); paid vacation and personal days
