The Transportation Dispatch Assistant provides support to the Transportation Coordinators and Drivers.
- Accurately fulfill the plans developed by Transportation Coordinators
- Provide support to Drivers in order to deliver shipments to their destination in a timely manner
- Assist Drivers with equipment breakdowns, spills and inquiries associated with the operation
- Process phone calls from Drivers and Service Centers in a professional and timely manner
- Understand dispatch management software to execute the planning of Driver assignments
- Maintain excellent communication with internal customers
- Continuously look for opportunities to improve processes