Warranty Claims Analyst

Job Locations
US-OH-Dayton
Category
Administrative/Clerical

Overview

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  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
  • Paid holidays (8); paid vacation and personal days

Responsibilities

As the Warranty Claims Analyst, you will analyze and process warranty claims.

  • Develop a clear understanding of the warranty processes of Dayton Freight Lines, Inc. (DFL), its suppliers, and Original Equipment Manufacturers (OEMs) for vehicle equipment and component parts
  • Utilizes independent judgment while assessing repair documentation provided by maintenance
    personnel for potential warranty claims
  • Manages and oversees Warranty Operations to ensure timely and accurate processing of all warranty claims to meet suppliers and OEMs guidelines
  • Maintain accurate records of submitted, returned, rejected, and/or paid claims
  • Provide accurate, timely, and professional communications among all staff, suppliers, and OEMs
  • Collaborate with the Fleet Warranty Manager regarding maximizing efficiency and financial recovery for DFL’s Warranty Program
  • Continuously look for opportunities to improve processes

Qualifications

  • Possess a High School Diploma or equivalent.
  • At least 1 year experience working in automotive or transportation industry.
  • At least 1 year working as a Warranty Claims Representative or Analyst.
  • Proficient in Microsoft Office suite (including Excel, Word and Outlook).
  • Possess good written and oral communication skills.
  • Ability to work independently.

Benefits

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
  • Paid holidays (8); paid vacation and personal days

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