As the Warranty Claims Analyst, you will analyze and process warranty claims.
- Develop a clear understanding of the warranty processes of Dayton Freight Lines, Inc. (DFL), its suppliers, and Original Equipment Manufacturers (OEMs) for vehicle equipment and component parts
- Utilizes independent judgment while assessing repair documentation provided by maintenance
personnel for potential warranty claims - Manages and oversees Warranty Operations to ensure timely and accurate processing of all warranty claims to meet suppliers and OEMs guidelines
- Maintain accurate records of submitted, returned, rejected, and/or paid claims
- Provide accurate, timely, and professional communications among all staff, suppliers, and OEMs
- Collaborate with the Fleet Warranty Manager regarding maximizing efficiency and financial recovery for DFL’s Warranty Program
- Continuously look for opportunities to improve processes