Customer Service Representative (Part-Time)

Job Locations
US-IL-Des Plaines
Category
Customer Service

Overview

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In-Person OPEN INTERVIEWS - November 18th & 19th

 

Interviews will be held on 11/18 - 11/19 | 7 AM - 3 PM CST.

Address:  1000 E Northwest Hwy. Des Plaines, Illinois 60016

 

 

CLICK HERE to fill out the Registration Form to RSVP.

Walk-ins are also welcome!

After you complete registration, a Dayton Freight Recruiter will contact you via email to confirm the dates and times for open interviews.  You will also receive a reminder email 1-2 days prior to the event.

 

 

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***Shift Available: 1:00 AM - 6:00 AM, Part-Time 

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
  • Paid holidays (8); paid vacation and personal days

Responsibilities

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

  • Assist the Service Center Manager
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:

  • Payroll
  • Data entry
  • Freight reports
  • Driver collect reports
  • Billing and filling

Qualifications

  • Skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Has worked in a fast paced environment and has excellent attention to detail
  • Experience with handling a high volume of phone calls
  • Exceptional communication and customer service skills

 

Benefits

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities

 

Starting Pay: $18.50/hour.  Pay does vary depending on relevant experience.

 

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