The Accounting Operations Manager is responsible for managing the processes and procedures of their Accounting team.
- Manage Accounting Operations functions including Rating, Auditing, Corrections of Freight Bills, and Interline Accounting
- Manage Customer Profiles function
- Analyze data and develop proposed solutions for operating efficiencies, revenue improvements, or cost savings based on the data analysis
- Assist with ad-hoc analyses and projects requested by the Revenue Controller
- Utilize independent judgment to delegate work to employees, track progress, and provide constructive feedback
- Exercise discretion to determine and establish department and individual KPIs and measurement goals that drive performance to attain company goals and plans
- Hold employees accountable in regard to their actions and attainment of individual and department KPIs and measurement goals
- Assist in the training, development, and evaluation of personnel work performance and recommend or initiate personnel records documentation
- Maintain documentation of all processes within department
- Manage weekly/monthly reporting for management review
- Conduct regular meetings in order that all staff might be properly informed
- Provide effective and consistent communications at the highest level possible, as well as facilitate our Open-Door Policy
- Responsible for recruitment of prospective direct reports
- Continuously improve processes
