As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers’ freight in an error-free manner.
- Compile production and service records and measure conformance to standards
- Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations
- Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements
- Set up appointment freight deliveries
- Perform and or assists with billing, rating, manifesting and analysis of freight weight and size
- Maintain excellent communication with external and internal customers
- Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation
- In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel
- Ensure that Service Center premises are protected and maintained
- Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies
- Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations
- Assist with the facilitation of information meetings with Service Center team members
- Effectively handle special assignments as directed
