Service Center Manager

Job Locations
US-TN-Kingsport
Category
Management

Overview

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  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Clean, late model equipment
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
  • Paid holidays (8); paid vacation and personal days

 

Responsibilities

Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives.

  • Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
  • Maintains excellent communication with external and internal customers
  • Analyzes revenue statistics
  • Identifies sales opportunities and develops customer solutions
  • Keeps fully informed of competitor developments
  • Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
  • Develops sales/marketing action plans to maximize territory revenue
  • Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
  • Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations
  • Evaluates all freight claims
  • Ensures that Service Center premises are protected and maintained
  • Facilitates informational meetings with Service Center team members
  • Effectively handles special assignments as directed

Qualifications

  • Knowledge of the LTL/ Transportation Industry
  • Managed Drivers and Dock Workers
  • Managed a Sales staff
  • Has been responsible for developing and following a budget

Benefits

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Clean, late model equipment
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
  • Paid holidays (8); paid vacation and personal days

SCM_1 company, family, customer oriented

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